Do you know how much your customers value a good customer service experience? Perhaps you know how much your customers are willing to pay for it? Excellent customer service will help you generate more income from your customers. It’s one way to boost your income with your European customers, whether they be public organisations or large [...]
In our years of working with Exporters into the European market we have found there are six common objections a European Customer will express to a small innovative business. The purpose of this blog is to share some common strategies we recommend to overcome the objections when buying a new product from a new player [...]
strategic partnerships are often formed during Trade Shows in Europe. We have seen this trend for every single client, they met their best distributor at a show. They came across a large customer at a conference.
We have often found that Exporters to Europe often develop as a company into a stronger and better learning organisation. This has been recently confirmed by a recent Malaysian study that states "there seems to be a positive correlation between exports and innovation of firms". While exporting to Europe, exporters are exposed to a more [...]