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About Christelle Damiens

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So far Christelle Damiens has created 54 blog entries.

Here is why great customer service is important when you are trying to scale your business in Europe.

Several Australian customers of ours are now at a stage where they either have just reached the million Euros in sales or are beyond. At that stage in their development, we are looking for leverage of their current European customer base. That means growing our sales with these current customers.

Webinar : How Exporters can survive COVID-19 and then PROSPER

According to Austrade, the COVID-19 pandemic is disrupting business around the globe to differing degrees, and the situation is changing daily. Exporters have experienced challenges since COVID-19 spread internationally and closed most borders They have had to adapt quickly to survive, balancing maintaining their supply and managing their customer base. Other businesses have been subject to a sudden significant shift in demand – down or upwards.

Where has my margin gone? The art of enforcing favourable trading terms with your European clients and distributors

On the webinar Christelle explained what are Trading terms and how understanding these terms could make a huge difference in effectively enforcing favourable terms with European clients and distributors.